Theft of service: The dark side of VoIP

Voice over Internet Protocol (VoIP) is a type of phone system that connects to the internet to make calls, instead of the typical landline or mobile network. Many businesses have began implementing a VoIP system and for good reasons. VoIP systems see lower costs, higher call quality, portability, softphone flexibility, and it supports better multitasking.…

Microsoft Office Delve is useful for SMBs

Learn how Microsoft 365 addressed security issues with Office Delve. Microsoft 365 is a type of cloud-based productivity suite that is used by many different types of businesses. For those of you wondering, a productivity suite is a set of applications that generally includes an app for word processing, an app for creating spreadsheets, and…

Use These Web Browsers to Secure Your Data

Web browsers are types of application software that connect you to the internet. When you request information, the browser is responsible for retrieving the necessary content from the world wide web, and displaying it on your device in front of you. As cybercrimes become more widespread, you will need a competent web browser packed with…

Why managed IT services is best for SMB cybersecurity

Businesses thrive on technological advancements and are constantly looking to upgrade their outdated tech. However, as technology continues to improve, so do the skills of threat hackers and cybercriminals. This is why it is very important that small- and mid-sized businesses (SMB) take the proper steps to protect themselves from cyber crime through managed IT…

How Softphones Can Improve Your Business

As businesses continue to transition to hybrid/remote work environments, it has become extremely important for companies to have a reliable form of communication. The standard route that many businesses take is to issue company phones to their employees. This way, every staff member has  phone and a reliable form of communication. However, we have found…

Best laptops for remote working

If you have been working remotely over the past few years, you have probably realized that it more difficult than you originally thought it would be. From finding a good home office location, to setting up that office, to managing your time efficiently; working from home can come with a lot of challenges. One of…